Healthcare Consumer Survey Analytics for a Top 10 Consultancy
Turning a complex healthcare consumer survey into a validated evidence base and 167 editable charts for executive communication.
Context
The healthcare practice of a top 10 global management consulting firm needed a presentation-ready analysis of an approximately 7,000-respondent consumer survey for an executive conference. We handled the analytical and visualization workstream, converting complex raw pivot tables into a validated fact pack and editable presentation.
Approach
We recalculated weighted results, standardized denominators after uncertain responses were excluded, and built automated consistency checks. Nine cross-tabulation dimensions covered demographic, insurance, care-use, and engagement characteristics.
We flagged small samples, recommended sensible segment groupings, and developed a composite primary-care measure so the results could be interpreted without overstating weak comparisons. The analysis was translated into editable charts and concise executive insights.
Results
The deliverables included 167 editable charts, a cleaned analytical workbook, a reporting playbook, and executive insight summaries highlighting meaningful differences across customer groups. The work gave the consulting team a coherent evidence package for executive and conference use. Our role covered analysis, validation, and reporting of the existing survey data.
